Cancellations & Rescheduling

Thank you for your registration!
Your reservation is only guaranteed if it is paid before the seats sell out.
Walk-ins are welcome on a first come, first served basis for any available seats.
To receive your EMSA Approved / OSHA Compliant certificate in class, you must pay 2 business days prior to class.
NOTE: American Heart Association certificates are now issued digitally via email the first business day after class.
The recommended minimum age for CPR-AED and First Aid training is 12.
Students under 16 years old must be accompanied by a paying adult.
Students under 18 years old must have their parent sign release of liability form in class at registration.
Call 619-469-7109 or click here for information on special accommodations?
Classes begin promptly.
Late arrivals will not be allowed in class and the rescheduling fee will apply, and you may not receive a refund. NO EXCEPTIONS.

Cancellation and Rescheduling Policies

  • It is YOUR responsibility to ensure that you are enrolled in the correct class. Cancellation & rescheduling policies and fees apply even if you enroll in the wrong class.
  • Course RESCHEDULING may only be done ONLINE, and must be RECEIVED 2 BUSINESS DAYS (5 BUSINESS DAYS for the BLS Instructor and Wilderness First Aid courses) prior to the class, or the rescheduling fee applies. Business days are Mon-Fri, 9:00am to 4:00pm and exclude holidays & weekends.
  • Course CANCELLATION may only be done via TELEPHONE, and must be RECEIVED 2 BUSINESS DAYS (5 BUSINESS DAYS for the BLS Instructor and Wilderness First Aid courses) prior to the class. There are no refunds for classes cancelled without 2 BUSINESS DAYS notice. Business days are Mon-Fri, 9:00am to 4:00pm and exclude holidays & weekends.
  • No refunds will be issued for cancellations or rescheduling made after that time.
  • Please arrive early. You will not be allowed in class late, and will be charged a $20.00 rescheduling fee ($50.00 for the BLS Instructor and Wilderness First Aid courses). There are no cancellations or refunds for late arrivals or missed classes. NO EXCEPTIONS!
  • Your seat is not guaranteed if you are late!
  • If you miss your class due to tardiness, you will be assessed a rescheduling fee of $20.00 ($50.00 for the BLS Instructor and Wilderness First Aid courses).
  • No refunds for cancellation of rescheduled classes.
  • Class may be rescheduled a maximum of 2 times and only with 2 BUSINESS DAYS (5 BUSINESS DAYS for the BLS Instructor and Wilderness First Aid courses) prior to the class, or the rescheduling fee applies. Business days are Mon-Fri, 9:00am to 4:00pm and exclude holidays & weekends.
  • Receipt and confirmation expire in 60 days after which fees will be forfeited.
  • Auditing of class is NOT permitted. Anyone who stays in our facility during class time must pay for the class.
  • CHILDCARE IS NOT PROVIDED. Please do not bring children to class. You will be asked to reschedule and the rescheduling fee will apply.
  • WE DO NOT PROVIDE TRANSLATORS. Translators must make an appointment. Only one translator per class. Please call 619-469-7109 or click here for our complete policy on translators.

Rescheduling Procedures

  • Enroll ONLINE in a new course date.
  • Note that you are rescheduling your class from [old class date] on the registration form in the “I need this certification for” box
  • To pay online, use the discount code corresponding to the class being rescheduled.
  • To pay by phone, choose the “call in payment” option.
    • Place your order.
    • Call AmeriMed CPR Training at 619-469-7109 to confirm your new date.
  • Make the rescheduling fee payment (if applicable). Rescheduling fee must be paid prior to the seats selling out in order to confirm your seat in the new class.

Rescheduling fee discount codes:

  • If you are rescheduling a CPR class, use discount code: reskCPR
  • If you are rescheduling a BLS class, use discount code reskBLS
  • If you are rescheduling a First Aid class, use discount code: reskFA
  • If you are rescheduling a CPR-AED | First Aid combo class, use discount code: reskCPRFA
  • If you are rescheduling a Preventive Health Practices class, use discount code: reskPHP

EN ESPANOL

POLÍTICA DE LA REPROGRAMACIÓN Y LA CANCELACIÓN DE CLASES

  • Sólo puede CANCELAR su cita por TELEFONO y solamente con 2 días laborales (lunes-viernes, 9:00am a 4:00pm) de anticipación.
  • Sólo puede CAMBIAR SU CITA por EN LINEA. Si cambia su cita sin 2 días laborales (lunes-viernes, 9:00am a 4:00pm) de anticipación hay un cobro de $20.00.
  • Su puesto no es garantizado si llega tarde a la clase.
  • Si llega tarde a la clase, pierda la clase y hay un cobro de $20.00.
  • Para recibir el certificado en clase (cuando sea posible), debe de pagar la clase con 2 días laborales (lunes-viernes, 9:00am a 4:00pm) de anticipación.
  • Si no puede asistir a la clase y quiere un reembolso, avísenos con 2 días laborales (lunes-viernes, 9:00am a 4:00pm) de anticipación o pierde el pago.
  • Para cambiar su cita debe de avisarnos con 2 días laborales (Llunes-viernes, 9:00am a 4:00pm) de anticipación.
  • Para cambia su cita sin 2 días laborales (lunes-viernes, 9:00am a 4:00pm) de anticipación, hay un cobro de $20.00.
  • Sólo puede cambiar su cita 2 veces.
  • Si cambia su cita y cancela la cita nueva, no puede recibir un reembolso.
  • En 60 días el recibo y el comprobante de estar inscrita se vencen y pierde el pago.
  • No traiga niños. No tenemos quien cuidarlos.
  • Cada persona que queda en la clase paga el precio del curso.

Pasos para Hacer una Cita Nueva

  • Haga una cita nueva EN LINEA
  • Llene toda la forma, inclusivo marcando la cajita en el “banner” rojo aceptando las políticas
  • Escoja la opción “call in my payment”
  • Marque “Place Order / Hacer Pedido”
  • Llámenos con la cuota de reprogramación a 619-469-7109
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