Cancellation & Rescheduling Policies

[En Español]

Per the most recent California COVID-19 guidelines, face coverings are currently required for all non-vaccinated persons. If you do not wish to wear a face covering, you must show a valid COVID-19 vaccination card.

READ ALL POLICIES CAREFULLY BEFORE COMPLETING YOUR REGISTRATION.

  • PLEASE REGISTER WITH A GMAIL EMAIL ADDRESS WHENEVER POSSIBLE.
  • For the One-on-one Training (Blended Learning) sessions, you are not eligible for a refund once the online course link URL has been sent to you.
  • Be sure to whitelist, or set “@amerimedcpr.com” as a safe sender to receive our emails.
  • Company email service providers, as well as Hotmail, AOL, and Yahoo will commonly send our emails to your junk or spam folder, or completely block them.
  • It is your responsibility to NOTIFY US IMMEDIATELY IF YOU DO NOT RECEIVE YOUR EMAIL.
  • Classes begin promptly. Please arrive 10 minutes prior to course start time.
  • LATE ARRIVALS WILL NOT BE ALLOWED IN CLASS.
  • Please do not register for a class if you do not speak or understand the language in which the class is taught.
  • WE DO NOT PROVIDE TRANSLATORS. Due to COVID-19 class-size restrictions, you must call to reserve a seat and get pre-approval to bring a translator.

CANCELLATION & RESCHEDULING POLICIES [en Español)

[Scroll to bottom of page for RESCHEDULING STEPS]

  • A confirmation email is automatically sent to you upon receipt of your paid registration. If you do not receive your BOOKING CONFIRMED email, check you junk or spam folder. We are not responsible for emails your email service provider blocks.
  • Receipts for online payments will automatically generate an emailed receipt from PayPal (our online bank). This may also end up in your junk or spam folder.
  • It is YOUR RESPONSIBILITY to ensure that you are enrolled in the correct class.
  • Due to strict limitations on seating availability, CANCELLATION & RESCHEDULING POLICIES APPLY REGARDLESS OF YOUR REASON (illness is not an exemption).
  • CANCELLATION & RESCHEDULING MUST BE RECEIVED DURING BUSINESS HOURS 2 BUSINESS DAYS PRIOR TO CLASS (5 business days for Instructor course and Wilderness First Aid course)
  • BUSINESS DAYS ARE MONDAY – FRIDAY, 9AM-4PM (excludes weekends and holidays).
  • There are NO REFUNDS for One-on-one training sessions once the online course link has been sent.
  • Course RESCHEDULING (for any reason) must be submitted ONLINE during business hours 2-business days prior to class date (5 business days for Instructor course and Wilderness First aid course).
  • There are no refunds for classes cancelled or rescheduled with less than 2 business days’ notice (5 business days for Instructor course and Wilderness First aid course).
  • We offer a one-time 50% discount for classes rescheduled without 2 business days’ notice (5 business days for Instructor course and Wilderness First aid course).
  • You must reschedule to the SAME CLASS TYPE within 90 days of original payment to qualify for the rescheduling discount.
  • If you miss or reschedule your rescheduled class for any reason, the full course fee will be due.
  • We reserve the right to decline your rescheduled date due to limited seating on that date.
  • Rescheduled classes must be paid AND APPROVED by the administration, as priority seating is given to students paying full course fee.
  • Auditing of classes is NOT permitted.
  • CHILDCARE IS NOT PROVIDED. Please do not bring children to class. You will be asked to reschedule and the rescheduling policy applies.
  • Original payment is valid for 90 days.

STEPS TO RESCHEDULING YOUR CLASS

NOTE: There are no refunds for missed classes, or classes not cancelled or rescheduled with 2-business days’ notice. However, we offer a ONE-TIME courtesy discount.

  1. Enroll ONLINE in a new course date for the SAME COURSE TYPE.
  2. Enter the discount code “reschedule” and click on the red “apply discount” button.
  3. In the field titled “I need this certification for” note that you are rescheduling your class from [old class date].
  4. Choose your payment option from the “Choose to Pay with” drop-down box.
    • If you are rescheduling with LESS THAN 2 BUSINESS DAYS’ NOTICE, choose the “pay online” option. Place your order and make your payment.
    • If you are rescheduling with MORE THAN 2 BUSINESS DAYS’ NOTICE, choose the “call in my payment” option. Place your order and call 619-469-7109 to have your payment transferred.
    • BUSINESS DAYS ARE MONDAY – FRIDAY, 9AM-4PM (excludes weekends and holidays).
  5. NOTE: Your new booking is not guaranteed until it is paid AND approved by the administration.
  6. Priority seating is given to students paying the full course fee.
  7. We reserve the right to decline your new date due to limited seating.
  8. If you miss or reschedule your rescheduled class for any reason, the full course fee will be due to reschedule your class again.
Amerimed CPR Training