• Which class do I need? – The employer, school, licensing board, or organization that is requiring you to take this course will specify which certification they require. However, based on our experience, we offer the following information. Keep in mind, it is YOUR responsibility to confirm that this information is correct, and we are not responsible if you select and attend the wrong course. Click here for HELP CHOOSING A CLASS.
  • How much are the classes? – Prices vary based on the number of classes you attend and the level of training you need. Click here for a Price List.
  • How to redeem my American Heart Association eBook
  • Am I able to register by mail? – Yes. Please print, fill-out, and mail (or bring in) this REGISTRATION FORMINSCRIBIRSE POR CORREO
  • How do I reschedule or cancel my class? – Click on this link CANCELLATION & RESCHEDULING POLICIES AND PROCEDURESREPROGRAMACION DE CLASES for the steps to rescheduling your class.
  • How do I get a replacement card? – We do not keep copies of students’ cards. We strongly recommend you make a copy of your card as soon as possible. If your card is lost or stolen, you may order a new card by providing the information on this ORDER FORMPEDIR UN CERTIFICADO NUEVO
  • Is there any financial aid available to help pay for my class? – The YMCA Childcare Resource and Referral Service may have vouchers available for childcare providers. Click on this link for a YMCA TRAINING GRANT APPLICATIONSOLICITAR APOYO PARA PAGAR LAS CLASES and to see if you qualify. You may also call them directly at 619-521-3055.
  • How do I register if I have YMCA vouchers? – Click on this link if you ALREADY HAVE YMCA VOUCHERS  |  HACER UNA CITA SI YA TENGO LOS “VOUCHERS” DEL YMCA
  • Can I translate for someone who does not speak English? – We offer classes in Arabic and Spanish, and prefer that students attend the class in their native language. Otherwise, we have a strict translator policy. Click here for our TRANSLATOR / INTERPRETER POLICY.
  • How do I become a CPR Instructor? – If you are interested in teaching CPR and / or First Aid courses, please click on this link for the prerequisites and steps to BECOMING AN INSTRUCTOR
  • Where are the classes offered? – We have several locations throughout the county of San Diego. Click here for CLASSROOM LOCATIONS | ¿DONDE ESTAN LAS CLASES?
  • I have other questions. – Our customer service is available to answer your questions 24/7. Please call 619-469-7109 (llámenos si hay mas preguntas). You may also email us at (o mándenos un correo electrónico)

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